Account Information

How do I create a Betiko Living account?

You can set up a BETIKO LIVING account by clicking 'Create an Account' at the top of the website if you are using a laptop or desktop computer. If you're using a mobile device, you'll find the 'Create an Account' link in the 'Account' area of the main menu. Simply fill out the form and click ‘Create an Account’. Alternatively, simply place your first order and you'll be given the option to create an account at the end of the checkout process.

With a BETIKO LIVING account, you’ll be able to:

  • Manage your information (email address, delivery addresses, password, subscriptions)
  • Place orders quickly and seamlessly
  • Check the status of your order(s)
  • Create a Wish List
  • Manage returns
  • Leave product and Vendor reviews
  • I’m having trouble signing into my Betiko Living account

    Make sure you’re using the correct email address and password. You can create a new password by clicking on 'Log In' at the top of the website. This will take you to a page where registered customers can sign in. Click the button, 'Forgot Your Password' to reset set it or create a new one.

    If you’ve tried this and still can’t log in, please contact us at service@betikoliving.com.

    How do I delete my Betiko Living account?

    To delete your account, please go to our 'Contact Us' page in the footer, where you can submit your enquiry to The Betiko Living Team. For more help on submitting an enquiry please see the FAQ - How do I contact Betiko Living?

    Please note that once your account has been deleted it cannot be reinstated.

    We'll be sorry to see you go, but you can re-register again at any time.

    I’ve forgotten my account password - how do I reset it?

    You can create a new password for your account by clicking on 'Log In' at the top of the website. This will take you to a page where registered customers can sign in. Click the button, 'Forgot Your Password'.Then enter your email address and type in the letters and numbers you see in the CAPTCHA image. If this isn't legible click the 'Reload Captcha' button until you can decipher what is shown. Once you have added the CAPTCHA successfully click 'Reset my Password' and we will send a reset link to your email address.

    If you’ve tried this and still can’t log in, please contact us at service@betikoliving.com.

    How do I unsubscribe from emails?

    You can unsubscribe to newsletters from your account page. Click on 'Newsletter Subscriptions' in the left-hand menu of your 'My Account' page. Then click unsubscribe.

    We'll be sorry to see you go, but you can subscribe again at any time.

    How is my data protected on Betiko Living?

    We take your data protection very seriously and ensure appropriate precautions are in place to keep your personal details safe and secure.

    Your payment details are handled and protected by our payment providers. Every transaction you make through BETIKO LIVING is protected with data encryption and monitored to prevent fraud, email phishing, and identity theft.

    As a registered customer, you can request your data at any time by simply logging into your account and visiting 'My Account' settings. On the left hand menu, go to 'Privacy Settings'. Enter your password and download your data. An Excel document will pop up with all your data.

    For further information about how we use and protect your data visit our 'Privacy Policy' at the bottom of the BETIKO LIVING website.

    Please, mind that only logged in users can submit questions